Certified Express, Inc. (“CEI,” “we,” “our,” or “us”) is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to provide an inclusive and user-friendly experience for everyone who visits our website.
As a family-owned logistics company based in Neosho, Missouri , we value accessibility as part of our broader commitment to serving our employees, customers, and community.
We aim to conform, where reasonably possible, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide a widely accepted framework for improving web accessibility.
These guidelines help ensure that our website is:
Accessibility is an ongoing effort, and we are continuously working to improve the usability of our website. Our efforts may include:
Some areas of our website may include third-party tools or content that we do not control. While we encourage vendors to provide accessible content, we cannot guarantee full accessibility of third-party elements.
We welcome your feedback on the accessibility of our website. If you experience any barriers or need assistance accessing any part of our site, please contact us:
When contacting us, please include details about the issue you encountered and the page or feature involved. We will make reasonable efforts to address your concerns promptly.
If you are unable to access any content or service on our website, we will work with you to provide the information or service through an alternative method.
We may update this Accessibility Policy from time to time to reflect improvements or changes in legal requirements, standards, or our practices.